Frequently Asked Questions
Everything you need to know about fuel, services, hangars, concierge, and more.
FBO FAQs
FUEL
Q: What type of fuel do you offer?
A: We provide JET-A, JET-A W/FSII, and 100LL (Avgas).
Q: Do you offer fuel discounts?
A: Yes, please contact our team members for details related to volume discounts.
Q: Is Apex capable of handling Military aircraft.
A: Yes, Apex processes Government Air Card and is honored to service Military aircraft.
Q: What type of payments do you accept?
A: We take all major credit cards, Colt, Multiservice, Government Air Card, Avfuel Pro Card, Avcard
Q: Do you have a rewards program?
A: Yes, we reward AVTRIP points – ask our Customer Service Representatives for more details
SERVICES
Q: Do you offer hangar space for business jets and piston aircraft?
A: Yes, Apex manages a variety of hangars at each location. Contact our local managers for details and availability.
Q: Do have equipment to support a full array of aircraft services?
A: We utilize newer equipment including fuel trucks, ground power units, lav carts, and aircraft tugs.
Q: Are Apex personnel properly trained?
A: Yes, line technicians have completed NATA Safety 1st paired with extensive training OJT training. Further, each team member has received extensive customer service training to ensure you receive the best care in the industry.
CONCIERGE
Q: What amenities are available in your terminals?
A: Yes, please contact our team members for assistance or click on the links below to view our preferred locations.
Q: Does Apex have a negotiated rate at any of the hotels nearby?
A: Yes, please contact our team members for assistance or click on the links below to view our preferred locations.
Q: Does Apex have a negotiated rate with rental car organizations?
A: Yes, Apex is an Enterprise preferred location. Please contact our team members for assistance. We can also utilize other rental car vendors.